Introduction to the user agreement

Our online store welcomes you and informs you that you will find below the terms and conditions regulating your use of this store and all the legal effects that result from your use of the store's services over the Internet through this electronic platform, as any person's use of the store, whether he is a consumer of the store's service or product or otherwise, This is his approval and acceptance, while he is fully competent, legally, for all articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what was mentioned therein. This agreement applies to all types of dealings between the consumer and the consumer. This agreement is considered valid and effective as soon as you agree to it and begin registering in the store.

Article One - Introduction and Definitions:

The above preamble is considered an integral part of this agreement. You will also find below the meanings and definitions of the main phrases used in this agreement: 

1. (Store) This definition includes all forms of store on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.
2. (Consumer) The person who deals in ecommerce with the desire to obtain the products or services provided by the store through its electronic platform.
3. (Agreement) This phrase means the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.

Article Two - Consumer Legal Capacity:

1. The consumer acknowledges that he has the legal capacity to deal with the store, or that he is at least eighteen years old.
2. The consumer agrees that if he violates this article, he will bear the consequences of this violation before others.

Article Three - Nature of Obligation:

1. The store's obligation to consumers is to provide (the service or product).
2. The store may provide other services, such as after-sales services or other related services, due to the nature and type of (service or product) required by the consumer.

Article Four - Usage Guidelines:

1. The consumer is obligated to use the store's electronic platform in accordance with public morals and the regulations in force in UAE.
2. When purchasing a service or product from this store, the consumer is obligated not to use this service or product in a manner that violates public morals and the regulations in force in UAE.

Article Five-Accounts and Registration Obligation:

Once you apply to join this store as a user, you are obligated to disclose specific information and choose a username and password to use when accessing the store's services. You have thus agreed to:

1. You are responsible for maintaining the confidentiality of your account information and password, and you agree to notify this store immediately of any unauthorized use of your account information with the store or any other breach of your confidential information.
2. The store will not, in any case, be responsible for any loss that may befall you directly or indirectly, morally or financially, as a result of revealing the consumer's name or login information.
3. You are committed to using your account or membership in the store yourself, as you are fully responsible for it, and if someone else uses it, this is evidence that you have authorized him to use the store in your name and for your account.
4. When using the store, you commit to using it seriously and honestly.
5. You are committed to disclosing true, correct, updated, complete and legal information about yourself as required during registration with the store and you are committed to updating your data if it changes in reality or in the event of the need to do so.
6. Our store is committed to treating your personal information and contact addresses with complete confidentiality.
7. If it becomes clear to the store that you have disclosed information that is not true, incorrect, not current, incomplete, illegal, or in violation of what is stated in the User Agreement, the store has the right to stop, freeze, or cancel your membership, store, or account on the platform, without causing any damages to the store's other rights and its legitimate means of recovering its rights and protecting other consumers.
8. If you do not comply with any of the above, the store management has the right to stop or cancel your store or membership, or block you from accessing the store's services again.

Article Six - Electronic communications and official means of communication:

1. The parties to this agreement agree that communication takes place via the email registered on the platform.
2. The consumer agrees that all agreements, advertisements, statements and other communications provided to him electronically are equivalent to their written counterparts, and are a stand-alone argument, in meeting legal and legitimate needs.
3. The consumer agrees to the possibility of communicating with him and informing him of any provisions pertaining to this agreement or relating to dealing with him through the store management broadcasting general messages received to all consumers or to specific users of the store.

Article Seven - Amendments to the Terms of Use and Fees:

1. In the event that any contained material or clause contained in this agreement is cancelled, or if there is any contained material or any clause contained in this agreement that is no longer effective, such an order does not negate the validity of the remaining articles, clauses, rules and provisions contained in this agreement and they remain in effect until further notice. from store management.
2. This agreement - which is amended from time to time as necessary - constitutes the mechanism of work, understanding and agreement between (the consumer) and (the store).
3. The store may impose fees on some consumers depending on the offers, products or services they request or the fees or taxes imposed by the state on the nature of the product or service.
4. The store reserves the right to add, increase, reduce or deduct any fees or expenses in accordance with the articles, terms and provisions of the user agreement, to any of the consumers, regardless of the reason for their registration.

Article Eight - Payment and settlement services for merchants in the store

1. The store, through its partners, provides a payment system in the store, which can be done entirely online through the payment options available on the store or through any payment method provided by the store from time to time.
2. The store is obligated to determine the price of the service or product that it displays in its store according to the generally accepted market value.
3. The store is obligated to provide invoices, receipt vouchers, for all amounts and profits that arise in its store, and is obligated to give the consumer the invoice for his purchase of a service or product.
4. The store is committed to providing the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and due to the legal, economic, commercial and regulatory interests of this organization.

Article Nine - Intellectual Property

1. The intellectual property rights of the store are fully owned by the store, whether they owned it before or after the establishment of this electronic platform.
2. The consumer respects the intellectual property rights of the store, which include the name of the store itself, and the words, logos and other symbols of the store or displayed on it, as every right that follows the name of the store are rights owned by the store's complete intellectual property.

Article Ten - Store Responsibility:

1. The store is committed to conducting its commercial business through this electronic platform in a regular manner and in accordance with the regulations in force in UAE, and in accordance with the provisions of this agreement.
2. The store does not bear any claims arising from errors or negligence, whether caused directly, indirectly, accidentally, by the consumer, or by a third party such as shipping companies
3. Volts Electrical And Sanitary Contg, its employees, owners, and their representatives are committed to ensuring that the product or service is sound, legal, authorized in accordance with the laws and regulations of UAE, and used for legitimate purposes

Article Eleven - Restricting access or membership:

1. The store may suspend or cancel the consumer's membership or restrict the consumer's access to the platform's services at any time, without warning, for any reason, and without limitation.

Article Twelve - Applicable Law or Regulation:

1. This User Agreement is governed and formulated in accordance with the applicable laws, > regulations and legislation in force in UAE, and is completely subject to the regulations in force with the authorities in UAE 

Article Thirteen - General Provisions:

In the event that any contained material or clause contained in this User Agreement is cancelled, or if there is any contained material or any clause contained in the Terms of Use that is no longer effective, such an order does not annul the validity of the remaining materials, terms and provisions contained in the Terms of Use and they remain in effect until further notice From store management

This usage agreement which may be amended from time to time as the case may be - constitutes the usage agreement, work mechanism, understanding, agreement and contract between the store and the consumer, and both parties to this agreement agree to take into consideration the following:

1. The Arabic language is the applicable language when interpreting the provisions of this agreement, or when translating it into another language. 
2. All prices displayed on the store's services or products may be modified from time to time.
3. The promotional or marketing offers that the store may place are temporary offers, as the store has the right to modify or stop these promotional or marketing offers at any time.
4. The parties to this agreement are committed to dealing with each other in a manner that does not violate the legal rules, regulations and applicable laws related to the nature of the interaction between the store and the consumer.
5. This usage agreement shall not be canceled except by a decision issued by the store management